TERMS OF SERVICE FOR BOOKING BOMB PRO
1. ACCEPTANCE OF TERMS
By accessing, registering for, or using Booking Bomb Pro's services, platform, software, or website (collectively, the "Services"), you ("User," "Client," or "you") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Booking Bomb Pro ("Company," "we," "us," or "our").
If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such case, "you" and "your" will refer to that entity.
If you do not agree to these Terms, you must not access or use our Services. Your continued use of the Services constitutes your acceptance of these Terms and any future modifications.
2. SERVICE DESCRIPTION
Booking Bomb Pro provides advanced automation tools designed for high-volume appointment booking and scheduling management. Our Services include, but are not limited to:
High-Volume Booking Automation: Automated systems for processing and managing large quantities of appointment bookings simultaneously, including bulk scheduling capabilities, automated confirmation systems, and streamlined booking workflows.
Advanced Scheduling Logic: Sophisticated algorithms and tools for optimizing appointment scheduling, including intelligent calendar management, conflict resolution, availability optimization, multi-timezone coordination, and customizable booking rules and parameters.
Enterprise Conversion Tools: Professional-grade software solutions designed to maximize booking conversions, including analytics dashboards, performance tracking, integration capabilities with third-party platforms, customer relationship management features, and conversion optimization tools.
The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, though we will make reasonable efforts to notify Users of material changes that affect functionality.
The Services are provided as software tools and automation solutions. The Company does not provide appointment scheduling services on behalf of clients but rather provides the technological infrastructure and tools that enable clients to manage their own booking operations.
3. USER OBLIGATIONS
Users of Booking Bomb Pro agree to the following obligations:
Account Registration: You must provide accurate, current, and complete information during registration and maintain the accuracy of such information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
Acceptable Use: You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not use the Services to:
- Violate any applicable local, state, national, or international law
- Transmit any malicious code, viruses, or harmful components
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of the Services
- Engage in any automated use of the system beyond the intended functionality
- Collect or harvest any personally identifiable information from the Services without authorization
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Engage in any activity that could damage, disable, or impair the Services
Compliance Responsibility: You are solely responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and industry standards, including but not limited to data protection laws, consumer protection regulations, healthcare regulations (if applicable), and telecommunications laws.
Data Accuracy: You are responsible for the accuracy and legality of all data you input into the Services, including appointment information, customer contact details, scheduling parameters, and any other content or information.
System Integration: If you integrate the Services with third-party platforms or systems, you are responsible for maintaining those integrations and ensuring compatibility. The Company is not responsible for disruptions caused by third-party system changes.
Security: You agree to implement reasonable security measures to protect access to your account and to notify us immediately of any unauthorized access or security breach.
4. APPOINTMENT SCHEDULING AND CANCELLATIONS
Booking Bomb Pro provides tools for managing appointments but is not a party to the appointments scheduled through our platform. The following provisions govern the use of our scheduling features:
Client Responsibility: You acknowledge that Booking Bomb Pro is a technology service provider only. You are solely responsible for:
- All appointments scheduled through the Services
- Communication with your customers or clients
- Fulfillment of scheduled appointments
- Setting appropriate cancellation policies
- Managing customer disputes or complaints
- Ensuring adequate staffing and resources for scheduled appointments
Scheduling Accuracy: While our Services are designed to optimize scheduling and prevent conflicts, you are responsible for monitoring your booking calendar and verifying that appointments are scheduled correctly. The Company is not liable for scheduling errors, double-bookings, or missed appointments.
Cancellation Features: Our Services may include tools for managing cancellations and rescheduling. You are responsible for:
- Configuring cancellation policies that comply with applicable consumer protection laws
- Communicating cancellation policies clearly to your customers
- Processing cancellations and refunds according to your stated policies
- Maintaining records of cancellations and modifications
High-Volume Considerations: When using high-volume booking automation features, you agree to:
- Monitor automated booking processes regularly
- Set appropriate rate limits and capacity constraints
- Implement safeguards against overbooking
- Have contingency plans for system failures or unexpected volume spikes
No Guarantee of Bookings: The Company makes no guarantee regarding the number or quality of bookings you will receive through use of the Services. Booking volume depends on numerous factors outside our control, including your marketing efforts, service quality, pricing, and market conditions.
5. PAYMENT TERMS
Fees: Use of Booking Bomb Pro's Services requires payment of applicable subscription fees, usage fees, or other charges as specified in your selected service plan. All fees are quoted and payable in United States Dollars unless otherwise specified.
Billing Cycles: Subscription fees are billed on a recurring basis according to your selected billing cycle (monthly, quarterly, annually, or as otherwise agreed). You authorize us to charge your designated payment method for all fees when due.
Payment Methods: Payment must be made by credit card, debit card, ACH transfer, or other payment methods we may accept. You represent and warrant that you have the legal right to use any payment method you provide.
Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date. Renewal fees will be charged at the then-current rates, which may differ from the rates during your initial term.
Fee Changes: We reserve the right to modify our fees upon thirty (30) days' prior written notice. Fee changes will take effect at the start of the next billing cycle following the notice period. Your continued use of the Services after fee changes take effect constitutes acceptance of the new fees.
Late Payment: If payment is not received when due, we reserve the right to suspend or terminate your access to the Services. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
Taxes: All fees are exclusive of applicable taxes, duties, or similar governmental assessments, including value-added tax, sales tax, use tax, and withholding tax. You are responsible for paying all such taxes except for taxes based on our net income.
Refund Policy: Fees are generally non-refundable except as required by law or as expressly stated in these Terms. If you believe you are entitled to a refund due to our error or service failure, you must submit a written request to the contact information provided in these Terms within thirty (30) days of the charge.
Usage-Based Fees: Certain features may incur additional fees based on usage volume, such as number of bookings processed, API calls, or data storage. You will be notified of usage-based pricing before incurring such charges, and you are responsible for monitoring your usage.
6. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, the following limitations apply:
No Consequential Damages: In no event shall Booking Bomb Pro, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, loss of goodwill, or business interruption, arising out of or related to your use or inability to use the Services, regardless of the cause of action or theory of liability, whether in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
Maximum Liability Cap: Our total aggregate liability arising out of or relating to these Terms or the Services, regardless of the cause of action or theory of liability, shall not exceed the amount of fees you have paid to Booking Bomb Pro during the twelve (12) months preceding the event giving rise to the liability. If you have not paid any fees, our total liability shall not exceed one hundred dollars ($100.00).
Specific Service Limitations: The Company shall not be liable for:
- Errors, interruptions, or delays in the Services caused by circumstances beyond our reasonable control
- Loss or corruption of data unless caused by our gross negligence
- Consequences resulting from your failure to maintain adequate backups
- Issues arising from third-party services, integrations, or platforms
- Scheduling conflicts, missed appointments, or booking errors unless directly caused by defects in our software
- Actions or omissions of your customers, clients, or other third parties
- Your violation of applicable laws or regulations
- Financial losses resulting from business decisions made based on data or analytics provided by the Services
User Responsibility: You acknowledge that you are responsible for the consequences of using high-volume booking automation tools and that such use carries inherent risks, including potential for rapid overbooking if not properly configured and monitored.
Essential Purpose: You agree that these limitations of liability reflect a reasonable allocation of risk and are fundamental elements of the agreement between you and Booking Bomb Pro. The Services would not be provided without these limitations.
Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
7. WARRANTY DISCLAIMERS
The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, Booking Bomb Pro disclaims all warranties, express or implied, including but not limited to:
No Warranty of Merchantability or Fitness: We disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will meet your specific requirements or business objectives.
No Guarantee of Availability: We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. We do not warrant that defects will be corrected, although we will make commercially reasonable efforts to maintain service availability and address reported issues.
No Warranty of Accuracy: While we strive to provide accurate and reliable tools, we make no warranties regarding the accuracy, reliability, completeness, or timeliness of any data, information, or analytics provided through the Services. You are responsible for verifying information before relying on it for business decisions.
No Warranty of Results: We make no warranty or representation regarding the results you may achieve through use of the Services. Your success depends on numerous factors including your business model, market conditions, service quality, and operational execution, all of which are outside our control.
Third-Party Components: The Services may incorporate or interact with third-party software, services, or content. We make no warranties regarding such third-party components and disclaim all liability for their performance, availability, or accuracy.
Security Disclaimer: While we implement industry-standard security measures, we cannot guarantee that the Services will be completely secure or free from viruses, malware, or other harmful components. You are responsible for implementing your own security measures and maintaining backups of your data.
Compatibility: We do not warrant that the Services will be compatible with all hardware, software, or systems, or that they will remain compatible following updates or changes to third-party platforms.
Beta Features: Features designated as beta, pilot, trial, or similar designations are provided for evaluation purposes and are provided with no warranties whatsoever. Such features may contain errors, may not function properly, and may be discontinued at any time.
Local Law Compliance: We make no representation that the Services are appropriate or available for use in all locations. Users accessing the Services from locations with laws governing internet use or automated systems are responsible for compliance with local laws.
8. INTELLECTUAL PROPERTY
Ownership: Booking Bomb Pro retains all right, title, and interest in and to the Services, including all software, technology, documentation, trademarks, service marks, logos, and other intellectual property rights. These Terms do not grant you any ownership rights in the Services.
License Grant: Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes during the term of your subscription.
User Content: You retain ownership of all data, content, and information you submit to or through the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit User Content solely to provide and improve the Services.
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